We provide a streamlined login flow designed for speed and security. Enter your credentials, and if you have two-factor authentication enabled, complete the second step to confirm your identity. We use encrypted connections and robust account monitoring to protect against unauthorised access. If you forget your password, our recovery process is straightforward and secure. We verify ownership via email or SMS and guide you through setting a new password while keeping account security intact. Our support team can assist if you encounter issues.
For shared or public devices, we recommend logging out after each session and avoiding saving credentials. Enabling additional security measures such as device recognition and 2FA adds protection and helps prevent unauthorised access. We provide clear guidance in the account settings for managing these features. We also monitor suspicious activity and may temporarily lock accounts pending verification to protect users. This approach balances convenience and security for all players.
Once logged in, you can manage deposits, withdrawals, bonuses, and game history from a single dashboard. We provide clear overviews of balances, active promotions, and recent activity so you can make informed decisions. Account controls are designed to be user-friendly while giving full control over personal and payment details. You can also set deposit and wagering limits, access support, and view verification status. These options empower players to tailor their experience according to their preferences and responsible gaming needs.
We recommend verifying your account promptly to enjoy faster withdrawals and access to all promotions. Verification is a single process that confirms identity and address, helping to protect both the user and the platform from fraud. Completing verification simplifies future transactions and enhances account security. Support is available if you experience any difficulties during verification or login. Our team aims for timely resolution with clear instructions.
If you have trouble logging in, check your email and password for typos first. Ensure your account has not been locked due to multiple failed attempts or pending verification checks. If necessary, use the password recovery link to reset your credentials securely. For persistent problems, contact our support team via live chat or email. We will verify your identity and help restore access while maintaining strict security protocols.
Account security tips: use a strong unique password, enable two-factor authentication, and avoid using public Wi-Fi for gambling sessions. Regularly review your account activity and notify support of any unfamiliar transactions. These steps reduce the risk of unauthorised access and protect your funds. We provide step-by-step help articles and responsive support to resolve login issues quickly while preserving account safety.
Access exclusive promotions by logging in. Visit the promotions page after login to see personalised offers and free spins.
We handle user data with care and in compliance with applicable privacy regulations. Personal information submitted during registration and verification is processed for account management and anti-fraud purposes. We limit access to data and implement technical controls to safeguard information. Our privacy policy outlines data retention, processing purposes, and user rights. We encourage users to review this policy and contact support with any privacy-related inquiries. Transparency and security are key principles of our data handling approach.
We use cookies and analytics to improve service performance and user experience. Users can manage cookie preferences and opt out of non-essential analytics where applicable. These tools help us optimise the platform while respecting user choices. Support is available to assist with data requests and account privacy questions. We maintain clear channels for users to exercise their data rights and receive timely responses.
If you choose to close your account or self-exclude, we make the process simple and respectful. Account closure requests are handled with verification to ensure the request is authentic. Self-exclusion options include temporary and permanent measures to help manage play responsibly. We provide guidance and resources for those seeking support and will comply with self-exclusion requests promptly. Our intent is to support player wellbeing and provide effective tools for behaviour control where needed.
Before closing an account, ensure you withdraw any remaining funds as per our withdrawal policy. Self-exclusion will suspend access and promotional communications per the chosen timeframe. Contact support to discuss options and steps to reinstate an account if allowed under the original terms. We take such requests seriously and treat each case with confidentiality and speed to ensure player safety and compliance.
Use the password recovery link on the login page to reset your password via your registered email. If you cannot access the email, contact support for additional verification and assistance.
Visit account settings after logging in and follow the security section to enable two-factor authentication. We provide clear steps and compatible authentication apps.
Yes, but for security reasons we may ask for verification if you log in from an unknown device. Review your account activity and device settings regularly.
